Month: December 2015

The Peril of Workarounds

What is a workaround?  A workaround is defined as a task or activity that bypasses or goes around your standard process in order to temporarily divert a problem or numb an aggravation.  An aggravation is a “toothache” in your process.  For example, instead of going to see the dentist to determine WHY your tooth aches, Read More …

The Evolution of Continuous Improvement; From Venice to your Office

Lean concepts and tools provide a framework for systematically approaching process problems and generating improvements.  They provide a systematic way for businesses to consistently approach process improvement with the primary purpose of eliminating waste and improving efficiency (Mann, 2015; Womack & Shook, 2011). The models of continuous improvement in business processes have a long and Read More …